Orchestrating AI Agents at Enterprise Scale: Insights from Intuit's Engineering Leaders

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Introduction

Building systems where multiple AI agents work together seamlessly at scale is one of the hardest challenges in modern engineering. According to Chase Roossin, group engineering manager, and Steven Kulesza, staff software engineer at Intuit, the problem is not just about individual agent performance but about how to coordinate these agents within a complex ecosystem. In a recent conversation, they shared their experiences and strategies for making multi-agent systems cooperate effectively. This article explores the key insights from their discussion, offering a roadmap for any organization tackling similar issues.